CI Booking — Privacy Policy Last updated: April 2026
1. Who We Are
CI Booking operates the booking platform at cibooking.co.ck. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and your rights in relation to it.
2. Information We Collect
When you create an account or make a booking, we collect your full name, email address, phone number, country of residence, and payment information (processed and stored securely by Stripe — we do not store card numbers). When you make a booking, we also collect your travel dates, number of guests, and any special requests or notes you provide. We may also collect technical information such as your IP address, browser type, and pages visited for security and analytics purposes.
3. How We Use Your Information
We use your information to process and manage your bookings, send booking confirmations and updates, facilitate communication between you and listing managers, process payments and refunds, respond to disputes and customer service enquiries, and improve the platform and user experience. We do not sell your personal information to third parties. We do not use your information for advertising purposes.
4. Sharing Your Information
Your booking details, including your name, contact information, and travel dates, are shared with the relevant listing manager so they can fulfil your booking. This is necessary to complete your reservation. We use Stripe for payment processing. Stripe operates under its own privacy policy and is compliant with international payment security standards. We may disclose your information if required to do so by law or in response to a valid legal request.
5. Cookies
This website uses cookies to maintain your session while you are logged in, remember your preferences, and analyse site traffic. You may disable cookies in your browser settings, though some features of the platform may not function correctly without them.
6. Data Retention
We retain your account information and booking records for as long as your account is active or as required for legal and financial record-keeping purposes. If you wish to delete your account, please contact us and we will process your request in accordance with applicable law.
7. Your Rights
You have the right to access the personal information we hold about you, request corrections to inaccurate information, request deletion of your personal information (subject to legal obligations), and withdraw consent for any processing based on consent. To exercise any of these rights, please contact us at info@cibooking.co.ck.
8. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or disclosure. All data is transmitted over encrypted HTTPS connections. Payment data is handled exclusively by Stripe and is never stored on our servers.
9. Third-Party Links
This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Children
CI Booking is not directed at children under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us so we can remove it.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or by posting a notice on the platform. Continued use of the platform after changes are posted constitutes your acceptance.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at info@cibooking.co.ck or write to us at CI Booking, Rarotonga, Cook Islands.